May/June 2021 [Volume 30, Issue 3]

Features

KNOWLEDGE MANAGEMENT Industry Trends 2021

The need for technology-supported collaboration increased dramatically due to COVID-19—and a hybrid work environment is likely to remain the norm even after the impact of the pandemic subsides.

Accelerating digital transformation with a services approach modern cloud

Cloud computing replaces upfront capital expenses with lower operational ones, which is instrumental in hastening digital transformation.

The what, how, and why of KM rewards and recognition

State-of-the-art technology and hyper-efficient processes are meaningless if employees don't use them. Unfortunately, people have lots of reasons not to get involved.

ViewPoints

Four best practices for eliminating data chaos and information silos in 2021

It's imperative that organizations establish rules of engagement and best practices for the use of content and collaboration platforms in 2021

David Weinberger

The privilege of free speech

The best counter to a bad idea was not to suppress it but to put forth a better idea or so we believed. That belief and the U.S. Constitution's guarantee of free speech resulted from the Enlightenment commitment to reason.

The Future of the Future

The coming blue wave

It should come as no surprise that topping the list of requirements to create and sustain a vibrant blue economy are innovation, learning, and collaboration.

Ethical Innovation

How we innovate matters

Just as nobody was fooled by the arguments used to justify offshoring and outsourcing business processes, they should also not be misled by the furious energy behind automation, be it in the form of RPA or even AI.