May 2009, [Vol 18, Issue 5]

Features

Government: leveraging resources for greater effectiveness

When it comes to data sharing by law enforcement agencies, the primary obstacles are not usually technological, but territorial. Agencies understandably want to retain authority over areas, both geographical and functional, for which they are held responsible. Still, at a time when resources are scarce and demands are many, more law enforcement organizations are participating in data sharing systems, and have reaped significant benefits...

States consolidate on learning management

Many state governments have 40 different learning management systems in place, with individual maintenance contracts on each, and they're not able to share content...

Managing critical knowledge in higher education

Through their research and teaching activities, academic institutes are at the forefront of knowledge creation and dissemination. Nevertheless, they have not necessarily been early adopters of knowledge management solutions. In order to manage a rapidly expanding base of knowledge and work more efficiently, however, professors are turning to software solutions to help organize and present information...

The expanding scope of records management

Google’s expanding telecommunication service

...The most interesting development for me in the last month or two is Google's Voice service. In March, Google made available a service that offers users a single telephone number and a bevy of features. Google's interest in telecommunications, mobile devices and on-the-go search reaches back to the company's earliest days. Few know that Google co-founder Sergey Brin is the inventor of one of Google's patents filed in February 2001, "Voice Interface for a Search Engine," US7027987...

News Analysis

Best practices for WCM adoption

While Web content management (WCM) has been around for more than 10 years, enterprises only now seem to be getting serious about implementing WCM that can solve business problems, as opposed to solving IT problems...

Endeca releases new McKinley search platform
Search goes to the mountaintop

SamePage gets social
eTouch introduces Version 4.1

David Weinberger

Pros and cons of the Google book deal

The Google Book Search settlement is huge, complex and overall a big step forward. But it's also quite scary. The world of print is about to change, mainly for the better...

The Future of the Future

The Future of the Future:
An opportunity for real change, Part 2