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KMWorld Cover

September 2001 [Volume 10, Issue 8]

Features

Adding harmony to corporate communications

Collaborating for educational equality

Document woes flow away for Lower Colorado River Authority

Don’t fall for that false dichotomy! Codification vs. personalization

Find the expert

Finding the right piece of information, Structure and meaning improve search results

Ford changes tired messaging practices

Mapping the enterprise software market

Montgomery County attacks data problems with infoShark

Most-wanted Web site

Netting knowledge via the corporate intranet

Searching across the enterprise

Telcos call on KM to boost customer service

KM in Practice

Adding harmony to corporate communications

Collaborating for educational equality

Document woes flow away for Lower Colorado River Authority

Ford changes tired messaging practices

Montgomery County attacks data problems with infoShark

Most-wanted Web site

COLUMNS:

David Weinberger

The importance of writing badly

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