September 2012, Trend-Setting Products 2012 [Volume 21, Issue 8]

Features

KM helps local governments do more with less

Local governments have responded to staffing shortages and declining property taxes by leveraging KM solutions.

Surveys continue to show weaknesses in federal records management

"Following a presidential memo, the National Archives prepares a new records management directive that requires each agency to designate a senior official to supervise an evaluation of the agency's records management program..."

Three rules to build your digital experience strategy

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.

Targeting KPIs for better business performance

"KPIs (Key performance indicators) are best chosen and understood in the context of strategic plans that identify goals at a higher level..."

HP and Autonomy: Is change coming in enterprise IDOL?

KMWorld Trend-Setting Products of 2012

"This marks the tenth anniversary of our Trend-Setting Products list..."

Trend-Setting Products of 2012: Accellion, Inc.: Accellion Mobile Apps

Trend-Setting Products of 2012: Access Innovations, Inc: Data Harmony®

Trend-Setting Products of 2012: Bamboo Solutions: Knowledge Management Suite

Trend-Setting Products of 2012: Comperio: Comperio Front

Trend-Setting Products of 2012: eGain: eGain 10

Trend-Setting Products of 2012: FTI Technology: Ringtail® 8 E-Discovery

Trend-Setting Products of 2012: IntraLinks: IntraLinks Connect

Trend-Setting Products of 2012: KnowledgeLake: Unify for SharePoint

Trend-Setting Products of 2012: Mindbreeze: Mindbreeze InSite

Trend-Setting Products of 2012: Noetix Corporation: NoetixViews Workbench

Trend-Setting Products of 2012: SDL

Trend-Setting Products of 2012: Accusoft: Prizm Content Connect

Trend-Setting Products of 2012: Altep: Inspicio

Trend-Setting Products of 2012: AnyDoc Software: AnyDoc®CAPTUREit®

Trend-Setting Products of 2012: ASG Software Solutions: ASG CloudFactory

Trend-Setting Products of 2012: AvePoint: DocAve Content Shield

Trend-Setting Products of 2012: Bridgeline Digital: iAPPS® Product Suite

Trend-Setting Products of 2012: EntropySoft

Trend-Setting Products of 2012: kCura: Relativity

Trend-Setting Products of 2012: Metalogix: Metalogix Replicator for SharePoint

Trend-Setting Products of 2012: Q-Sensei: Q-Sensei Enterprise

Trend-Setting Products of 2012: Rivet Logic: Crafter Rivet

Trend-Setting Products of 2012: Search Technologies: Aspire

News Analysis

SharePoint 2013: Is it a product or a platform?

The smart customer will look at user experience more holistically, and seek to build applications rather than simply stand up the new version and hope for the best.

Personal KM: One-stop PKM

One of the struggles of handling personal information gathered from multiple sources is lack of central management. Finding a service that can meet many needs across devices, while keeping it all in sync, is difficult. Evernote provides the capability to capture content of interest, annotate and add metadata to it, optimize it for search, and retrieve it as well as manage it across devices.

David Weinberger

How meaning stuck ...

Attempts to permanently fix meanings to things, and attempts to identify knowledge as if it were valuable free of your context and projects, are misguided.