February 2007 [Volume 16, Issue 2]

Features

Hospital IT departments prescribe portals for physicians

David Raths // 01 Feb 2007

Will making data more readily accessible lead to efficiency gains and clinical improvements?

Decision support systems prove vital to healthcare

Judith Lamont, Ph.D. // 01 Feb 2007

Doctors on TV might get the diagnosis wrong a few times to fill up the broadcast hour, but in real life, things go much better if the doctor is right the first time.

Service-oriented architecture

Phil Britt // 01 Feb 2007

When a telecommunications company renews a calling card, the process has historically involved knowledge workers in billing, customer service and several other departments within the company each updating their records, a cumbersome process for a renewal that might be very small in revenue and therefore in profitability.

2006 KM Promise and Reality award winners

Hugh McKellar // 01 Feb 2007

We've been paying tribute to companies with our KM Promise and Reality awards at the KMWorld Conference since 2001, and in those years, we've seen a steady increase in both the volume and, especially, the quality of the nominations.

Semantic Web holds promise for KM

Judith Lamont, Ph.D. // 01 Feb 2007

The Semantic Web is relevant to knowledge management because it has the potential to dramatically accelerate the speed with which information can be synthesized, by automating its aggregation and analysis.

KMWorld Readers’ Special Report Poll

01 Feb 2007

Hosted or outsourced services: A readers’ survey special report

Directory of SOA Solutions: KANA Software

01 Feb 2007

E-Service solutions that set your customers free.

Directory of SOA Solutions: Kofax: Document Scan Server

01 Feb 2007

HOSTED SOLUTIONS: (SaaS): CoreBlox

01 Feb 2007

HOSTED SOLUTIONS: (SaaS): DocZone.com

01 Feb 2007