January 2016, [Volume 25, Issue 1]
Features
KM past and present:
The focus is on integration, scope and analytics
Judith Lamont, Ph.D. //
30 Dec 2015
A Forrester analyst says four primary forces are driving change in the ECM market: transforming the customer experience, turning big data into business insights, embracing the mobile mind shift and accelerating digital business.
Social intranets and the supply chain
Alan Pelz-SharpeMatt Mullen //
30 Dec 2015
Accelerators of KM maturity: Part 1
Lauren Trees //
30 Dec 2015
Why you need to document your KM strategy and estimate its projected benefits
Big data: expediting and validating analyses
Judith Lamont, Ph.D. //
30 Dec 2015
"The biggest shift since 2013 is that the hype has subsided."
Allstate’s Intelligent Agent Reduces Call Center Traffic
and Provides Help During Quoting Process
30 Dec 2015
The Allstate Corporation is the nation's largest publicly held personal lines insurer, protecting approximately 16 million households from life's uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names
News Analysis
KMWorld Conference 2015 engages, enlightens
Judith Lamont, Ph.D. //
30 Dec 2015
Agile knowledge sharing and innovation were the themes of the KMWorld 2015 Conference held in Washington, D.C., in November and co-located with three tracks on taxonomy, enterprise search and SharePoint.
2015 KMWorld Promise and Reality award winners
KM Promise winner: Digital Reasoning
30 Dec 2015
The winners of the 2015 KMWorld Promise and Reality awards were announced Nov. 4 at the KMWorld Conference in Washington, D.C.
2015 KMWorld Promise and Reality award winners
KM Reality winner: Allstate Business insurance
30 Dec 2015
The winners of the 2015 KMWorld Promise and Reality awards were announced Nov. 4 at the KMWorld Conference in Washington, D.C.
COLUMNS:
David Weinberger
The we of knowledge
David Weinberger //
30 Dec 2015
This column marks a turning point: Hugh McKellar, who has edited this column from its beginning, is retiring. Hugh is a superb editor and a warm, supportive friend. I will miss my monthly interaction with him, and KMWorld will miss his clear eye and his constant focus on what matters. Thank you, Hugh. We will stay in touch.
The Future of the Future
Welcome to Curation 2.0
Art Murray, D.Sc.Ken Wheaton //
30 Dec 2015
Keeping organizational knowledge relevant and up-to-date requires adult supervision.
Cognitive Computing
Cognitive computing: Big data and cognitive computing–Part 1
Hadley Reynolds //
30 Dec 2015
Cognitive computing offers a new approach to uncover the potential in data—and capture value whether the data is big or small.