May 2007, [Vol 16, Issue 5]

Features

Connectors, mavens and salesmen—Human networks and relationships in KM

Searching for customer satisfaction and online revenue

The fast-moving E-MAIL MANAGEMENT MARKET

Various studies show that up to three-quarters of corporate intellectual property resides within e-mail...

A bright prognosis for EMRs

Although electronic records management has been around for a number of years, it’s still in its early stages in the medical community...

Leveraging KM tools for public schools

Business process management, predictive analytics and document management are three core KM technologies that are increasingly finding their way into the public schools.

SEARCH Provider Profile: Connotate

SEARCH Provider Profile: Microsoft

RECORDS MANAGEMENT: Product Round-up-NextPage

RECORDS MANAGEMENT: Product Round-up-TOWER Software

RECORDS MANAGEMENT: Product Round-up-Trinity Technologies

RECORDS MANAGEMENT: Product Round-up-ZyLAB

News Analysis

BI: core to the enterprise

“The evolution of BI will continue to be driven by the business need to incorporate BI-style analytics directly into business process management,”...

FRCP compliance—still a ways off

What about SMBs? Opportunities ahead

David Weinberger

Libraries in the age of social knowledge

The Future of the Future

The Future of the Future: Building the Enterprise of the Future means no more secrets

...making the transformation from a knowledge-hoarding organization to a knowledge-sharing enterprise...