September 2007, Trend-Setting Products 2007, [Vol 16, Issue 8]

Features

Dreaming of KM services

I have a dream … about building composite knowledge management applications. In my dream, I open a Web browser and quickly pull together the KM application and data components I need in a real-time, customized fashion to do whatever business functions I have in mind. But is this just a dream?

Keeping pace with compliance

Compliance is marked by ever-increasing complexity and an abundance of information. Software solutions are helping to ease the burden by automating and documenting the processes that are required for compliance.

Roundtable Discussion: E-Discovery

KMWorld Trend-Setting Products of 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult.

Calling on KM to keep telecoms prosperous

As the telecommunications industry has evolved to include data, video and Internet communications, as well as voice, the provider landscape has become more complex.

Trend-Setting Products of 2007: Abbyy, adenin, Attensity, Brainware

Abbyy: FlexiCapture 8.0, adenin: IntelliEnterprise, Attensity: Text Analytics Suite, Brainware: IDC-distiller

Trend-Setting Products of 2007: ClearStory, Clearview Software, Collexis, Connectbeam

ClearStory: Enterprise Media Server OEM Edition, Clearview Software: Clearview 4, Collexis: Collexis Search, Connectbeam: Social Software Appliance

Trend-Setting Products of 2007: Connotate, Copyright Clearance Center, Coveo, eGain

Connotate: Agent Community GEN2.0, Copyright Clearance Center: Rightsphere, Coveo: Coveo Audio Visual Search, eGAin: eGain OnDemand

Trend-Setting Products of 2007: EMC, Exsys, Global 360, Grokker

EMC: Enterprise Content Integration Services , Exsys: Corvid, Global 360: G360 Enterprise PM Suite, Grokker: Grokker Search

Trend-Setting Products of 2007: Infinity Info Systems, Intellisearch, ISYS, KANA

Infinity Info Systems: Contact Management Solutions, IntelliSearch: IntelliSearc Platform 2.0, ISYS: ISYS 8 Enterprise Search Suite, KANA: Response for Email Management

Trend-Setting Products of 2007: Kofax, Engenium, Mircosoft, Noetix

Kofax: Document Exchange Server, Engenium: Conceptual Search and Automatic Clustering, Microsoft®: Office SharePoint® Server 2007, Noetix: Enterprise Technology Suite

Trend-Setting Products of 2007: Northern Light, Open Text, PaperThin, QL2

Northern Light: SinglePoint, Open Text: Livelink ECM—Records Management, PaperThin: CommonSpot 5.0, QL2 Software: WebQL

Trend-Setting Products of 2007: SAP, SAVO, SpringCM, Tower Software

SAP: SAP NetWeaver Enterprise Search, SAVO: Sales Enablement On Demand, SpringCM: On Demand Document Management, TOWER Software: TRIM Context 6

Trend-Setting Products of 2007 : Wordmap, Zylab

Wordmap: Wordmap Intelligent Text Classifier, ZyLAB: ZyIMAGE Information Access Platform

News Analysis

The adversity of knowledge

I'm years late getting to Jack Welch's Jack: Straight from the Gut. I had to read it for a project I was working on recently, and I'm glad I did, but not so much for what he says.

The Collaboration 3.0 approach

The experience economy expands

The Future of the Future

The Future of the Future: Breaking the lessons-learned barrier

A key ingredient in fast learning is capturing and sharing lessons-learned. That means continually assessing what's working, what's not working and finding ways to improve.