KMWorld NewsLinks -
July 13, 2021
Features
KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021
08 Jul 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
News
NICE redefines proactive conversational AI for digital experiences
07 Jul 2021
With CXone SmartReach, NICE delivers a comprehensive integrated suite for digitally fluent customer service
Writefull introduces new language models to support AI-based proofreading
07 Jul 2021
The release gives users an AI-based language tool demonstrates an understanding of sentences that goes beyond grammar
WorkForce Software offers Workforce Management Platform to support the growing remote work sector
06 Jul 2021
Integrated employee experience features set a new bar for advanced workforce management solutions designed for global enterprises
ViewPoints
High employee expectations shape the future of remote IT
08 Jul 2021
The only way to keep pace with enterprise decentralization is to deploy digital solutions that can bridge the physical distance between employees, customers, and the stakeholders involved in driving the business