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KMWorld NewsLinks - January 25, 2022

Features

Turning data into gold: Knowledge graphs, AI, and machine learning

Implementing knowledge graphs is either a direct requirement or best practice for the most effectual AI techniques—many of which have significant knowledge management consequences.

News

Kodak Alaris expands global alliance with ABBYY

It is now easier for enterprises to add new document forms into the workflow

Juro secures $23 million in funding round to further support contract automation platform

Juro is an all-in-one contract automation platform enabling legal counsel and their teams to manage contracts in a single web browser

YOOBIC ONE offers a unified digital workplace for frontline workers

The unified platform gives managers a real-time view of relevant performance metrics and equips them to make smarter decisions as they navigate the fast-changing retail environment

ViewPoints

It’s all HX: How CX and EX can work together for business growth

Instead of treating customer experience (CX) and employee experience (EX) as silos, think about them as one holistic experience—human experience (HX)—and address them together