KMWorld NewsLinks -
November 08, 2022
Features
KMWorld Readers' Choice Award 2022 Winners
03 Nov 2022
In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
News
Novity, an IIOT company, becomes an independent entity thanks to Xerox
02 Nov 2022
The Novity solution was launched by PARC earlier this year and is an Industrial Internet of Things (IIoT) technology that uses equipment sensors and proprietary algorithms
Freshworks embeds conversational AI into its CX and CRM products
01 Nov 2022
Upcoming Fall ‘22 Launch includes updates to Freshchat, Freshdesk, Freshmarketer, and Freshsales to help companies automate the entire customer lifecycle
CogniVision OneView innovates decades-old document viewing technology
03 Nov 2022
New viewer reinvents enterprise content search by leveraging the power of the human brain, augmented by AI, for the last mile of search
Quark’s update to QPP introduces closed-loop content lifecycle management
02 Nov 2022
Built-in structured authoring and omnichannel publishing SaaS features accelerate customized, compliant self-service content creation