KMWorld NewsLinks -
March 21, 2023
Features
The evolution of the omnichannel experience
08 Mar 2023
In the past, omnichannel capabilities were the means of engaging consumers with brands via the digital channel of theirchoice, while still maintaining a consistent experience across those mediums. They've become much more.
News
Google Cloud and Workspace introduce new generative AI capabilities
15 Mar 2023
Additionally, bringing the power of generative AI to developers and businesses through Google Cloud and MakerSuite
Intercom unveils AI customer service bot built with GPT-4 technology
15 Mar 2023
It features built-in safeguards to increase accuracy, reduce misinformation, and avoid misleading answers or off-brand topics
Vendr debuts Workflows to ease the procurement process
16 Mar 2023
Procurement engine enables teams to set up automated processes; provide visibility across the entire organization; frees up time for strategic work
How KM Is Redefining Federal Records Management
13 Mar 2023
GSA KM Specialist and Senior Records Officer Dave Simmons discusses the role of KM in the future of federal records management in this clip from his presentation at KMWorld 2022
Common Records Management Roadblocks
17 Mar 2023
Enterprise Knowledge Consultant Angela Pitts discusses access, technological, and other barriers to effective records management in this clip from her presentation at KMWorld 2022
KM In Practice
HID and iPassport partner to create an identity verification solution for the transportation sector
16 Mar 2023
AI-powered passenger identity verification technology enhances travel experience, optimizes airport efficiencies