Keep up with all of the essential KM news with a FREE subscription to KMWorld magazine. Find out more and subscribe today!

KMWorld NewsLinks - September 27, 2011

Industry Watch

Customer experience management offerings keep growing

Vision Critical introduces new platform

News

Pegasystems’ customer service in the cloud

New Service Case Manager capabilities

Attensa introduces new information delivery platform

StreamServer designed as single source for internal, external information

KM In Practice

Enhancing agility to grow business