KMWorld NewsLinks - November 13, 2018

Features

Behind the scenes in search

New solutions are emerging that help connect searchers with content, but established principles also need to be followed. "In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open," noted Erin Jaeger, director of product marketing at Yext. Ideally, onsite search should be integrated with enterprise systems that also help pro­vide as complete a picture of the user as possible.

News

What Sandwiches, Categories, and Ethics Have to Do with Machine Learning

In a machine learning context, taxonomists must be careful with categories and naming not only because it's ethical—but also because machine learning is a garbage in, garbage out operation

Getting Back on Track to Thinking Creatively to Make Better KM Decisions

With the proliferation of "always on" culture, workers are stressed more than ever before, leading to 77% of employees being distracted at work

Best Practices for Using AI for Future KM Programs

When datasets are too large and decision nodes are many, AI can help make the best decisions

KM In Practice

Hanor works leaner With DocStar

Tenth largest pork producer in the U.S. is increasing efficiency with DocStar ECM