KMWorld NewsLinks -
May 28, 2019
Features
Are We Heading Toward a Too-Much-Data Problem With Text? (Video)
28 May 2019
Basis Technology SVP, Global Public Sector Christopher Biow looks at the advancing glut of text and discusses the data management challenges it may pose in this clip from his presentation at Text Analytics Forum 2018.
News
ABBYY to acquire TimelinePI to deliver digital intelligence for enterprise processes
21 May 2019
Acquisition expands ABBYY's Digital IQ capabilities by combining content and Process IQ
Verint Systems introduces improved automation abilities
20 May 2019
The new Workforce Engagement enhancements use automation at key points to improve the experience for customer and employee alike
Attivio and INRY join forces to bring AI-powered insights to the ServiceNow ecosystem
20 May 2019
Helps companies using ServiceNow apply AI, machine learning, and NLP to mission-critical workflows in ITSM, customer service, and GRC
KM In Practice
Regions Bank selects IBM's AI to support next-gen CX
23 May 2019
Watson has helped the bank to answer more than 1.5 million customer calls and 1.4 million banker questions
ViewPoints
To ISO or not to ISO? What you need to know about the new knowledge management standard: ISO 30401
22 May 2019
Three key takeaways about the new ISO 30401