5 Takeaways From Lucidworks’ Second Annual Global Gen AI Study

KMWorld Editor in Chief Marydee Ojala sits down with Lucidworks CEO Mike Sinoway to discuss their 2nd annual Generative AI Study.

Lucidworks recently published its second annual global GenAI study, titled "Generative AI and the B2B Marketplace." Mike Sinoway, Lucidworks CEO, spoke with Marydee about the survey results and his observations on the effect of GenAI on knowledge management.  

Sinoway defines GenAI, as it applies in the business environment, as an extension of how AI and machine learning have been used for decades, which was primarily numeric. GenAI now allows for the same applications, but with text, video, and audio. The same tools we applied to numbers we're now applying to words. GenAI analyzes literally millions, even billions, of data points and makes predictions about the next letter in a word, the next word of the sentence, or the next sentence in a paragraph. It then comes up with a response to answer a query. Its predictive qualities usually produce good answers but the possibility of hallucinations, which is what incorrect predictions resulting in wrong answers are called, is worrying.

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