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KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for $100 off!

WEB-LIKE, ADVANCED SEARCH IS BUSINESS CRITICAL FOR CUSTOMER PORTALS

Learn how you can stop frustrating your customers and provide a self-service experience your customers will love. Simple improvements to your customer portal search can yield big benefits in customer satisfaction and retention. We outline the common issues when searching for answers on customer portals and show you how you can address them.