How Namely Unlocked Full Potential of Its Community Knowledge with SearchUnify
A horde of challenges like subpar content findability and sparse insights into KB article performance hampered Namely's efforts to provide an unmatched community experience. That was the case until it implemented SearchUnify. The result? Namely gained better visibility into content gaps and amped up its case deflection by around 2,200 tickets per month. Want to hear the full story? Download this case study.