The Trend-Setting Products in Knowledge Management 2022

The past two years have only hastened the need for digital transformation, and knowledge management is top of mind for many organizations today.

AI, natural language processing, machine learning, knowledge graphs, cloud computing, low- and no-code development platforms, solutions for remote and hybrid work, and more are shaping the capabilities of products and services for 2022.

Our new hybrid reality requires equipping teams with collaborative capabilities and integrated workflows, enterprise content management, cloud-powered applications, and advanced enterprise search capabilities that leverage AI and NLP technologies for real-time search across documents and the enterprise environment.

Companies are looking for solutions to overcoming knowledge and collaboration silos, balancing faster, more widespread access to information while making sure that information is up-to-date, accurate, and secure—and keeping employees motivated amid the Great Resignation.

There are both emerging and tried-and-true products available to help enterprises address the challenges of modern knowledge management, solutions that identify information from documents and data sources to help uncover new opportunities, customer service tools that speed up the delivery of customer insights to drive better experiences, powerful search engines that put information at users’ fingertips across the enterprise to increase productivity, and solutions that connect information trails from end-to-end for better management and governance—to name just a few.

To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.

KMWorld’s Trend-Setting Products list of 2022 is composed of the offerings of forward-thinking vendors that are leading the way in innovation. We encourage you to continue your exploration by visiting the companies’ websites for more information.