KONE harnesses the power of DITA for single-source, multichannel delivery

The global documentation team at KONE wanted to drive digitalization across their content ecosystem. They needed diverse set of publishing outputs from their single-source technical information. To achieve this goal, KONE created an impressive content and translation process, with delivering task-based documentation across multiple channels, powered by DITA XML.

Hear first-hand from content leaders in KONE how they delivered superior content experiences across customer touchpoints.

Key takeaways:

• Explore the diverse outputs available from single-sourced technical information content.
• Understand the capabilities and requirements of a fitting delivery platform.
• Best content delivery practices to drive digitalization.