100 Companies that Matter in Knowledge Management 2024

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting together this list. It reminds us of how much innovation is occurring and the resulting impact of KM on efficiency, cost savings, and employee happiness. We have on the list companies with a long history in KM along with newcomers, which indicates the importance of innovation, creativity, and understanding the true value of KM.

Although the attention paid to generative AI this past year has been truly staggering, companies on the list recognize that GenAI is not the only game in town. They leverage many technologies, AI-based and not, to optimize knowledge extraction, organization, and dissemination. These companies understand the importance of harnessing intellectual capital and transforming it into a strategic asset, while not losing track of the importance of people in the KM process.

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.

Emerging technologies such as GenAI, coupled with enhancements to the time-tested technologies of machine learning, semantic search, natural language processing, cloud computing, knowledge graphs, and chatbots, have resulted in enormous strides in knowledge management and knowledge sharing. Companies on the list are wonderful examples of how these technologies help organizations unlock the power of knowledge in innovative and creative ways. They stand out in the KM field and we applaud their accomplishments.