From Clutter to Clarity- Why only 2-5% of your Content Matters for KM

Knowledge is a strategic asset in today’s fast-paced digital world. Effective Knowledge Management (KM) is essential for organizational effectiveness and competitive advantage. This article highlights the importance of KM for an organization, provides suggestions for building a strong KM ecosystem with a comprehensive approach, and explores how AI fits into the future of KM...

Why KM Matters

Many organizations struggle with KM due to information overload and poor organization. In our experience, only 2–5% of a company's content is suitable for their KM repository. The reason? Source systems have multiple drafts, outdated versions, and redundant content, resulting in widespread clutter and confusion. This reality makes creating, sharing, distributing, and managing knowledge unproductive and costly...

Building a Strong KM Ecosystem

A strong KM ecosystem is like a well-oiled machine, with interconnected parts working together to create, share, and use knowledge effectively. It empowers staff, drives innovation, and fosters collaboration—essential for organizational success...